Support Center

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Frequently Asked Questions

I get a 'no signal input' message, what do I do?

Check that the video cable is securely connected. Try a different cable or port. Ensure the computer is powered on.

My computer does not turn on, what do I do?

Verify the power cable is connected. Check the power supply switch. Try a different outlet.

What do I do when my computer crashes?

Note error messages. Force restart by holding power for 10 seconds. Boot into Safe Mode if it persists.

How do I request a warranty claim?

Submit a support ticket with product details, purchase date, and issue description. Our team will guide you.